IVKA Privacy & Cookie Policy
Introduction
Welcome to IVKA Private Limited.
We value your privacy and are committed to protecting your personal data.
This Privacy & Cookie Policy explains how your information is collected, used, and protected when you interact with our website, store or services.
By using our website, you agree to this Privacy & Cookie Policy.
What Information We Collect
We may collect the following types of data:
1. Personal Data
Information voluntarily provided by you such as:
Name
Email address
Phone number
Delivery address
Order information
Account details (if you create an account)
2. Usage Data
Automatically collected when browsing the site, such as:
IP address
Browser type
Device information
Pages visited
Time spent on pages
3. Transaction & Order Data
Collected during purchases for billing, delivery and support.
How We Use Your Data
We use your data for:
Processing and fulfilling orders
Delivering products and services
Account management and verification
Customer support and communication
Marketing and promotional updates (only if you opt-in)
Website improvement and analytics
Legal compliance and fraud prevention
We do not sell or share personal data with third parties for profit.
EU Cookie Consent
To operate this website effectively, we use Cookies and collect certain data.
In compliance with GDPR, you may choose to allow or restrict certain cookies.
Essential Cookies
Essential cookies are required for the technical operation of the website.
These cannot be disabled as the website may not function without them.
Examples include:
Session Cookie:
Used to identify active user sessions.
CSRF/XSRF Token Cookie: Used for secure authentication to ensure requests are made by the verified user.
Without these cookies, core website functions may break.
Functional & Performance Cookies
These cookies help:
Improve user experience
Remember preferences
Monitor website performance
Analyze usage patterns
These cookies may be optional and can be disabled through browser settings.
Marketing & Analytics Cookies
These cookies help us:
Deliver relevant product recommendations
Measure campaign performance
Display personalized advertisements (if applicable)
We only activate marketing cookies with user consent.
Data Protection & Security
We implement technical and organizational measures to protect your data from:
Loss
Misuse
Unauthorized access
Modification
All payment information is processed securely through trusted payment gateways and is not stored on our servers.
Your Rights
Depending on your region, you may have the right to:
Access your personal data
Correct or update your data
Request deletion (“Right to be Forgotten”)
Restrict processing
Withdraw marketing consent
Request data portability
To request, contact us at:
Data Retention
We retain data only as long as necessary for:
Order processing
Legal compliance
Customer service
Accounting
After this period, data is securely deleted.
Third-Party Integrations
We may use third-party tools for analytics, advertising or payments.
These include (not limited to):
Payment processors
Delivery partners
Advertising platforms (optional)
Analytics tools
Each third party follows its own privacy policy.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
Changes will be posted on this page with an updated revision date.
Contact Us
For questions or concerns regarding privacy or data handling:
IVKA Private Limited
Sector K23, P.C. Colony, Kankarbagh, Patna – 800020
Bihar, India
📧 Email: info@ivka.in
📞 Contact: +91 9470782480
